What does a senior IT consultant do?

Job Title: Senior IT Consultant

Name: Robert von Leoprechting

Job Title: Senior IT Consultant

Age: 37

Education: Electrical & Information Technology FH Munich, Software Architect

Company: Plan.Net Digital Communication Group

What do you do?

I work as an IT Consultant at Plan.Net Technology. As an IT consultant, I am the link between specialist and IT departments, especially in early project phases. In concrete terms, this means that I look at the strategic goals of different parties within a project and then work with the team to develop an optimal, technical solution. The challenge here: Often, the goals are clearly contradictory, which leads to an intensive exchange between all participants – in such a case, a lot of tact is required from my side. Once the general direction has been set, it is my responsibility to quickly find a workable solution in case of unforeseen problems.

My other tasks include clarifying technical requirements at an early stage, designing rough software architectures and coordinating them with IT departments, for example.

Later stages of the project often involve transferring the system to regulated operation, in which change processes play an important role.

As an IT Consultant, you are more of a technical “generalist” than a “specialist”, although of course you should always have a good understanding of the various topics.

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How did you come to this task?

I have been working at the Plan.Net Group since 2007, and have already gone through various stages: I started as a web and backend developer, and after a few years moved to IT project management. In doing so, I noticed that I particularly like to act as an intermediary “between the worlds”, to bring about compromises and to develop technical strategies so that projects are also sustainable. This resulted in the step to becoming an IT Consultant because I have the opportunity to support projects from a strategic rather than an operational point of view.

Which feature helps you the most in your everyday life? Why?

I think that in everyday life it is very helpful to be able to view situations objectively and from different perspectives. This is especially important because many decisions in larger projects must be made through compromise. The whole thing is usually not without a working team and their willingness to look at a problem even from the perspective of others. Of course, having fun communicating with other people is also part of that.

Describe as clearly as possible a project that has particularly impressed you.

It is always great to start a project on the “green field”, because you do not have to deal so intensively with contaminated sites here. I have had this opportunity for over three years with the relaunch of complex apps in the “customer loyalty” environment. Here I am from the beginning and as an IT consultant responsible for the “backend” of apps – so to speak, the control center of any online application.

Since all the basic functions had to be recreated, it was our task to build the entire technical architecture from the backend team. However, there are heaps of influencing factors from many sides – the specialist department primarily wants to implement the business case, “IT operations” has the focus on the later maintainability, security and stability of the system and the developers of the client applications is especially in the reachability the new services: This is exactly the incentive for me. It takes a high degree of creativity to dissolve such complex situations. And in my opinion, that works best if not everyone stubbornly insists on his point of view, but also takes into account the priorities of others.

What is most important to you in your job? What is the most fun?

Sometimes it can get hot when finding solutions. A very important basis is therefore a healthy culture of discussion and mutual trust. And when these conditions are met, any complex task can be solved through a creative use of technology. That’s what I enjoy most.

My job is indispensable because …

… it is a great advantage if different parties have the same understanding of a challenge and pull together. Without mediation, for example between marketing and IT departments, misunderstandings can very quickly arise.

If you were not an IT Consultant at Plan.Net, what would you be?

Maybe I would be a lawyer – it’s basically about making decisions and convincing other people of their own position.

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